Passwords

A WestGrid account gives you an ID (username) which is valid for use with all of the WestGrid facilities.
(There are some where you will need to get permission to use beforehand.)

When you apply for an account, you are asked to choose a password. When you are given an account, an ID is set up for you at each of the sites, and a GridCanada certificate is issued for you. All of these use the password you selected.

For administrative reasons, we do not currently provide a method for you to change this password. Although you could change it yourself at some of the sites, we strongly recommend that you do not do this.

Keep your password secure, do not give it to anyone else.

If you have any reason to feel that your password is no longer secure, contact us and we will reset it for you.

 

Forgotten Passwords

We recommend that you remember this password. We do not keep a copy of your password, so if you forget it, all we can do is help you reset it.

If you do forget your WestGrid password, send a request to support@westgrid.ca. You will then be asked to phone your site administrator who will then give you a new temporary password which will allow you to use a web page where you can choose a new password.

 

The Importance of Security

There is usually a tradeoff between security and convenience.  This problem is even more difficult when your convenience is not just a risk to yourself, but is a large risk to us, and potentially very inconvenient to us.  If your password is hacked, the hacker gains access to our systems and can possibly hack them.  We very much want to protect ourselves from them, so we have made a few simple policy rules.

  • we do not allow the use of passwordless ssh keys on our systems

In general, all private/public keypairs should be protected with a strong passphrase.  If you believe you have a legitimate need for unencrypted keys, please discuss your requirements with WestGrid support before installing any such keys on WestGrid systems.  Your cooperation in this area is greatly appreciated.